Reference

topitoto Privacy Policy and Your Personal Data

The topitoto Privacy Policy sets out exactly what personal data we collect when you open an account, deposit via DANA, OVO, GoPay or QRIS, and access our lobby…

Data collected at account openingDANA, OVO, GoPay, QRIS transaction recordsCookie and session dataYour right to access or delete dataContact path for privacy requests
topitoto topitoto Privacy Policy and Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you have a question about how topitoto handles your personal data, want to request a copy of your account data, or need to report a…

Live Chat Reach our privacy support team through the live chat widget inside your account dashboard.
Email Send a detailed privacy request to our dedicated privacy email address.
Help Centre The Help Centre at topitoto.xyz contains a privacy request form you can submit without…
HOW WE HANDLE DATA

Six Ways We Protect Your Account Data

Data security at topitoto is built around six operational practices that apply from the moment you complete phone verification through to every QRIS or bank transfer you make.

Account Data Encryption

All personal details entered during account opening — name, phone number, email — are encrypted in transit and at rest. We use TLS protocols on every page where your data is submitted.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the lobby. You can manage cookie preferences from the account settings page at any time.

Payment Data Handling

DANA, OVO, GoPay and QRIS transaction references are stored only as payment identifiers. We do not store full wallet credentials or PIN data on our servers at any point in the transaction flow.

Data Retention Period

Account records are retained for the period required by applicable regulations. When you request account closure, non-regulatory personal data is deleted within 30 days of identity verification.

Third-Party Sharing

We share data only with payment processors required to clear DANA, OVO, GoPay, QRIS and bank transfers, and with identity verification providers. No data is sold or passed to advertising networks.

Your Rights and Requests

Where local law permits, you have the right to access, correct or delete the data we hold. Submit a verified request via live chat or the Help Centre form and we will respond within two business days.

Questions About the topitoto Privacy Policy

The answers below address the most common privacy questions we receive from account holders in Indonesia. If your question is not covered here, the privacy contact paths in the section above connect you directly to our team.

We collect your phone number, email address and the identity details you submit during verification. Payment rail references — such as your DANA or QRIS identifier — are also logged against your account for transaction reconciliation.

Yes. Every deposit and withdrawal processed through DANA, OVO, GoPay, QRIS or bank transfer generates a transaction record covered by this policy. We store payment references, not full wallet credentials.

Submit a data access request via live chat or the Help Centre form at topitoto.xyz. Include your registered phone number. We verify your identity first, then deliver your data summary within two business days where local law permits.

Transaction records are kept for the period required by applicable regulations. Non-regulatory personal data is deleted within 30 days of a verified account closure request being confirmed by our privacy team.

We share data only with the payment processors needed to clear your DANA, OVO, GoPay, QRIS or bank transfer, and with identity verification providers. No data is passed to advertising networks or sold to any third party.

Use the privacy request form in the Help Centre or contact live chat between 08:00 and 24:00 WIB. After identity verification, corrections are applied within two business days and deletions within 30 days where local law permits.

We use session cookies for login continuity and analytics cookies to track lobby navigation. You can review and adjust cookie preferences inside account settings at any time without affecting your ability to access the platform.